Alex Nguyen - Product Designer in Vancouver 🇨🇦

Experience

1. 

   Revery

   Staff Product Designer · Gemini Applied AI (Google)

   Mar 2026 – May 2026

   I collaborated with Google’s Gemini Applied AI team (via Revery) on a short-term engagement focused on next-generation AI experiences. The work was conducted under NDA, so I’m only able to share limited details publicly.

   • Artificial Intelligence
   • E-Commerce
2. 

   Block (Square / Cash App)

   Staff Product Designer · $Profiles + Checkout

   Apr 2024 – Feb 2026

   I led the transformation of Square Online checkout from individual product experiences into a shared commerce platform, creating common foundations that scaled across multiple products while maintaining a consistent bar for trust, quality, and accessibility. I later led the Cash App Ordering Profiles buyer checkout across iOS, Android, and Web.

   Key projects

   Checkout Platform: Defined the shared platform architecture and operating model balancing platform consistency with product-specific flexibility across Square Online commerce.

   OOFE: Led late funnel buyer experience (Cart, Checkout, Order Confirmation) for Online Ordering for Everyone, improving conversion by ~20%.

   Cash App Ordering Profiles: Led the 0→1 checkout experience across iOS, Android, and Web for Cash App’s new neighborhood based commerce platform.

   AI-Powered Vision: Led the buyer component of a new AI-powered Square Online website building experience.

   • Product Strategy
   • UX Research
   • UI Design
   • Prototyping
   • Design Systems
   • AI Prototyping
3. 

   Meta

   Senior Product Designer · Shops + Creators

   May 2021 – Apr 2024

   I led product design across Meta Commerce, spanning flagship shopping experiences, machine learning–powered recommendations, and 0→1 creator monetization capabilities, giving me experience across both mature products and new platform investments. Promoted from L4 to L5 in under a year.

   Key Projects

   Commerce Cart: Led Meta Shops Cart across Facebook and Instagram, evolving one of Meta Commerce’s highest-impact growth surfaces from isolated experiments to a governed experimentation model that scaled product quality alongside business performance.

   Commerce Relevance: Created strategy around ML-derived signals from the Meta Social Commerce Graph and integrated into Facebook & Instagram shopping surfaces.

   Creators-as-Marketers: Built 0→1 analytics & payments platform for creator-driven ROAS visibility.

   • Product Strategy
   • UX Research
   • UI Design
   • Prototyping
   • User Testing
   • Design Sprints
   • Cross-org Leadership
4. 

   Ogilvy

   Product Designer · Global Experience Design

   Jan 2019 – May 2021

   I designed for global enterprise clients across web, voice and email, with a focus on accessibility and CX strategy. I also served as Community Manager for Global XD.

   Key Projects

   IBM & Wimbledon: Interactive parallax mini-site (UX & Interaction design).

   Formula 1: Alexa voice experience, CX journey mapping, accessibility reviews.

   Nestlé / British Airways: Email decision engineering.

   American Express: Airport lounge directory UX.

   Ford: Ran user testing for Ford’s Mach-E website launch.

   • UX Research
   • Interaction Design
   • Voice UX
   • Accessibility
   • CX Mapping
   • Community
5. 

   Drover

   Product Designer · Mobility (B2C)

   Sep 2016 – Dec 2018

   I owned UX end-to-end at an early-stage mobility startup, building both the product and the design culture from scratch.

   Key Projects

   B2C Product Launch: Led UX from conception to launch. ~2,000 concurrent bookings, usability score 70+.

   Design System: Built using Atomic Design principles with Sketch shared libraries and Zeplin handoff.

   Design Culture: Mentored junior designers, started the “Design Book Club” initiative.

   • UX Design
   • Visual Design
   • Design Systems
   • Brand
   • Mentorship
6. 

   Skimlinks

   Product Manager · Content Intelligence

   Nov 2013 – May 2016

   I owned a diverse portfolio of B2B commerce products and experiences, spanning publisher monetization, platform strategy, marketing, and browser tooling.

   Key Projects

   Content Intelligence Platform: Led product strategy for a commerce intelligence platform exploring new attribution models that rewarded publishers for creating high-quality content beyond last-click conversion.

   Website Relaunch: Managed skimlinks.com relaunch on time and on budget.

   Chrome Extension: Redesigned core UX of Skimlinks Editor Chrome Extension based on customer feedback.

   • Product Management
   • Analytics
   • UX
   • Client Services

Education